FAQS
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
What is TOPDON, and who owns the company?
TOPDoN is a global brand specializing in automotive diagnostic tools, battery testers, key programmers, and jump starters. Thecompany is headquartered in China and is known for producing high-quality and innovative diagnostic solutions.
Are TOPDON scanners any good?
Yes, TOPDoN scanners are widely recognized for their accuracy, ease of use, and affordability. They offer professional-gradediagnostics, key programming, and OBD2 functions, making them a trusted choice for mechanics and car enthusiasts
Can TOPDON scanners diagnose and program ABS?
Some TOPDON scanners, like the Phoenix Series and ArtiDiag Pro, can diagnose ABS brake problems. Specific models alsosupport ABS programming, but functionality varies by vehicle make and model.
Can TOPDON scanners program car keys?
Yes, models like the T-Ninja Pro and Phoenix Series support key programming, allowing users to add, erase, and learn new keys.
Some key programming functions require dditional accessories like T-Ninja box.
How much does a TOPDON subscription cost, and are updates free?
Many TOPDON scanners include free software updates for a set period, usuall 1-2 years. After that, users can purchase asubscription for continued updates. The cost varies by model
How do I update my TOPDON scanner?
To update your TOPDoN scanner, connect it to Wi-Fi, log into your TOPDON account, and download the latest updates via thebuilt-in update feature. Specific steps may vary by model, such as the TOPDoN Elite, Plus, and ArtiLink AL201.
How do I use a TOPDON scanner or battery tester?
Simply plug the device into your car's oBD2 port (for scanners) or battery terminals (for testers), follow the on-screen prompts,and run diagnostics or tests as needed. The user manual and TOPDON's app provide step-by-step guidance.
Where can I find my TOPDON scanner's serial number and activation code?
The serial number is usually located on the back of the device or inside the"Settings"menu. Activation codes are provided with purchase and may need to be entered during initial setup.